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FAQ

Where is everything made? 

Every item is custom made in our very own studio in Cardiff, Wales. All our fabrics are printed in the UK. 

 

Sizing what?!

Check out our pretty easy Size Guide for a good indication of how our gear fits. If you have any specific questions or need extra help send us an email at hello@thepowerofgreyskull.com

 

Can I wear your leggings for sport?

All leggings, capris, shorts and cycles are made from performance fabric making them perfect for your workout, from the gym to roller derby, cycling to yoga. We searched to find to best fabric to make the loveliest legs; our fabric is made from 83% Polyester and 17% Spandex, is supportive while allowing freedom of movement and doesn’t lose its colour with stretch.


Sports gusset?

A sports gusset is a diamond panel of fabric in the crotch of your leggings that allows you to wear your leggings without underwear. If you'd like us to add a gusset to your leggings, just add a little note to your checkout order :) 


Women only?

We love making amazing legs for anyone and everyone! All our leggings, capris, shorts and cycles can be made for men, women and children of any size. If we don’t have what you’re looking for in the shop just get in touch – we can make it happen!


How can I pay for my order?

You can use any of the payment types listed below to pay for your order. We take your security very seriously; therefore your details are safe with us.
  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Gift voucher

 

I have a great pal that deserves a fabulous gift – what do you suggest?

We do gift vouchers! Just go to our shop and select your desired voucher or combination of vouchers and let your pal choose their perfect gift from our store. Gift vouchers can be used towards any of our items from the collection or custom orders.

 

I know a fantastic person that gave me a gift voucher – how do I use it to pay for my order?

Step 1: Take a look around the website and pick your favourite item

Step 2: Go to the voucher section of the shop, select your amount and pay at checkout. 

Step 3: Once your order is placed you will receive a pdf to the email address you provide at checkout with your gift voucher. If you require a paper version just let us know when you check out and pass this along to your lovely loved one. 

Step 4: go to the website and order the lovely legs as usual and add your unique gift voucher code into the coupon section. 

Step 5: Relax and await the arrival of your fabulous gift, then show that fantastic person how great you look in your brand new legs (we’d love to see too so feel free to send us a photo!).

 

I just placed an order but I want to add something else - can I?

If you submit multiple orders and want them to be sent out together, add a message in the comments box or send us a message to hello@thepowerofgreyskull.com and we'll see what we can do :) 

 

How long till my lovely legs are shipped?

All our leggings are lovingly handmade and sometimes perfection takes time.

We aim to get all orders from the collection created, checked and posted within 2 weeks. If we’re crazy busy, out of town or waiting on a fabric delivery and it looks like your order cannot be filled within 3 weeks we’ll let you know.

Custom designs take a little longer but we like to think they’re worth it! We’re a dynamic team and work with great printers so your dreams could be reality within as little as 3 weeks. If your custom order is needed for a special event just let us know and we’ll work to make that happen.

For large orders, e.g. custom team orders, we’ll confirm lead times when we discuss your requirements.

 

How much is shipping?

We charge flat rates for shipping. Please see our latest rates here

For large orders, e.g. custom team orders, we’ll confirm shipping costs when we discuss your requirements.

 

What is your returns policy?

 

Full price items

Doesn’t fit or changed your mind? No worries! You can return products from all our full price lines for an exchange or refund. Want to discuss your options? Just get in touch
 
All returns must be received by us within 30 days of receipt and items must be unwashed and unworn. Goods are your responsibility until they reach us, so please make sure it’s packed up nicely and can’t get damaged on the way!
 
Our returns address is: The Power of Greyskull, 9 Cherwell Road, Penarth, Vale of Glamorgan, CF64 3PE
 

Sale items

Sale items can only be returned if they are faulty. 

 

Custom designs

Custom prints can only be returned if they are faulty. We work closely with you to design your dream leggings so that we know you’re going to love them.

 

Faults

We're so sorry! We pride ourselves on quality control, because we want you to LOVE your lovely legs. If we sent you an item that isn't quite right, please email hello@thepowerofgreyskull.com and we'll do everything we can to put it right. 

 

How do I keep my lovely legs looking their best?

To keep your leggings, capris, shorts or cycles looking their best wash them at 40 degrees or lower. If you can hand wash them all the better! Leggings don’t like tumble driers – please allow to dry naturally!

 

Question we haven’t covered here?

Drop us a line via email, facebook or twitter. We’re a friendly bunch and will be happy to help :)

 

Welcome!

Thanks so much for popping by. We love to see you here.
If this is your first time here - let us send you a gift!

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